MEDICAL & TRAVEL DISCLAIMER

Effective Date: 1 January 2025

1. NO MEDICAL SERVICES PROVIDED

The Medical Travel is an independent coordination and concierge service operated by Veltara Global Co.,Ltd.

The Medical Travel does NOT provide medical advice, medical diagnosis, medical treatment, medical opinions, medical recommendations, or emergency medical services.

All medical decisions, treatments, procedures, and clinical care are made solely between the user and the licensed healthcare provider chosen by the user.

2. NO MEDICAL LIABILITY

The Medical Travel shall not be responsible or liable for any medical outcomes, complications, side effects, dissatisfaction, errors, omissions, negligence, or malpractice arising from services provided by third-party clinics, hospitals, doctors, or healthcare professionals.

All medical responsibility remains exclusively with the healthcare provider and the user.

3. THIRD-PARTY PROVIDER DISCLAIMER

The Medical Travel coordinates with independent third-party providers, including but not limited to:

  • clinics and hospitals
  • translators or interpreters
  • transport providers
  • accommodation providers
  • nurse-at-home services

These third-party providers operate independently and are not owned, controlled, managed, or supervised by The Medical Travel.

The Medical Travel does not guarantee, endorse, supervise, or oversee the services, quality, pricing, availability, or conduct of any third-party provider.

Users enter into a direct relationship and agreement with each third-party provider they choose to engage.

4. NO GUARANTEE OF TREATMENT RESULTS

The Medical Travel makes no guarantees regarding:

  • treatment success or outcomes
  • healing or recovery times
  • aesthetic or functional results
  • suitability of any procedure
  • availability of specific doctors or clinics

All medical procedures carry inherent risks that must be discussed directly with the healthcare provider.

5. USER RESPONSIBILITY

Users acknowledge and agree that they are fully responsible for:

  • understanding medical risks and procedures
  • verifying credentials of healthcare providers
  • making informed treatment decisions
  • complying with medical instructions provided by clinics
  • arranging and complying with travel, visa, and legal requirements

6. TRAVEL, ACCOMMODATION, AND LOGISTICS DISCLAIMER

The Medical Travel is not liable for any issues related to travel or logistics, including but not limited to:

  • flight delays or cancellations
  • visa or immigration issues
  • accommodation problems
  • transport incidents
  • accidents or delays
  • force majeure events

7. COMMUNICATION AND INFORMATION DISCLAIMER

Any information provided by The Medical Travel is for general informational and coordination purposes only.

Such information does not constitute medical advice and must not be relied upon as a substitute for professional medical consultation.

Users must verify all medical, clinical, and treatment-related information directly with licensed healthcare professionals.

8. LIMITATION OF LIABILITY

To the fullest extent permitted by law, The Medical Travel shall not be liable for any direct, indirect, incidental, consequential, or special damages, including but not limited to:

  • medical injury
  • financial loss
  • emotional distress
  • travel-related incidents

arising from the use of our services or reliance on third-party providers.

9. INDEMNIFICATION

Users agree to indemnify and hold harmless The Medical Travel, its operators, and representatives from any claims, liabilities, damages, losses, or expenses arising from:

  • medical decisions or treatments
  • communication with healthcare providers
  • travel or accommodation issues
  • actions or omissions of third-party providers

10. CHANGES TO THIS DISCLAIMER

The Medical Travel may update this Medical & Travel Disclaimer from time to time.

Continued use of our services constitutes acceptance of the most recent version.

11. CONTACT

For questions regarding this disclaimer, please contact: info@themedicaltravel.com