Effective Date: 1 January 2025
This Privacy Policy explains how The Medical Travel, operated by Veltara Global Co., Ltd. (“we”, “us”, “our”), collects, uses, and protects personal data when you visit our website, contact us, or request coordination services.
The Medical Travel operates as an independent coordination and concierge service. This Privacy Policy applies to our activities regardless of whether services are provided by an individual operator or a formally registered company.
1. APPLICABLE DATA PROTECTION LAWS
We process personal data in accordance with applicable data protection laws, including but not limited to:
2. INFORMATION WE COLLECT
2.1 Personal Information You Provide
We may collect personal information voluntarily provided by you, including:
Some information may include health-related data, which is provided voluntarily by you solely for coordination purposes.
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
3. LEGAL BASIS FOR PROCESSING (GDPR)
We process personal data based on one or more of the following legal grounds:
4. HOW WE USE YOUR INFORMATION
We use your personal data for the following purposes:
We do NOT sell, rent, or trade your personal data.
5. SHARING OF INFORMATION
Your information is shared only when necessary and only with your consent, including with:
No medical records or health-related information are shared without your explicit permission.
All third-party providers operate independently and process data in accordance with their own privacy obligations.
6. INTERNATIONAL DATA TRANSFERS
As an international coordination service, your personal data may be transferred to and processed in Thailand or other countries.
We take reasonable measures to ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
7. DATA STORAGE & SECURITY
We implement reasonable technical and organizational measures to protect personal data, including:
No system is completely secure; however, we take data protection seriously and apply appropriate safeguards.
8. DATA RETENTION
Personal data is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.
You may request deletion of your data at any time, subject to legal obligations.
9. YOUR RIGHTS
Depending on your jurisdiction, you may have the right to:
To exercise your rights, contact: info@themedicaltravel.com
10. COOKIES & TRACKING
We use cookies and similar technologies for website analytics and performance.
You may disable cookies through your browser settings; however, some website functionality may be affected.
11. THIRD-PARTY LINKS
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites.
12. UPDATES TO THIS POLICY
This Privacy Policy may be updated from time to time.
The most current version will always be published on this page with the effective date.
13. CONTACT
For questions regarding this Privacy Policy or personal data protection, please contact: info@themedicaltravel.com
